CUSTOMER SERVICE


At Ambassador Restaurant Uniforms, we believe in putting our customer first. For over 17 years, we have proudly provided our nationwide customer base with the most personalized service in the industry. As a full service uniform and business apparel wholesaler, we offer high quality Restaurant Uniforms products at affordable prices. We are committed to continuing to give you Quality Products and Outstanding Customer Service while maintaining our Value Pricing. Own the Look!

Our product line includes Restaurant Uniforms and Culinary Apparel, Hotel and Business Uniforms, Corporate Apparel and more. Our buyers are committed to finding the newest fabrics, styles and selections at the most affordable prices, passing the savings along to you, our valued customer. Join our list of thousands of satisfied customers and make Ambassador Restaurant Uniforms your "One Stop Shop" for all of your business apparel needs.

Ordering:

Orders may be placed by phone, online, or fax.

Call:
Toll-free at 1-800-711-5885. Our Customer Service Representatives are ready to assist you with your order Monday thru Friday, 9 am to 5:30 pm, EST.

Online:
Visit our website at www.ambassadoruniform.com and securely shop at your convenience.

Fax:


Payment:
We accept Visa, Mastercard, Discover, American Express, Check in Advance, or Net 20 on credit approved accounts.

Mail checks in advance to:
Ambassador Restaurant Uniforms, PO Box 91, Marlboro, NJ  07746

Shipping:
We ship across the US and Canada using UPS and FedEx. Our customer service department is available 9:00 am to 5:30 pm EST, Monday through Friday, to assist you.
Call 1-800-711-5885. Since we have warehouse facilities throughout the United States, some items may be shipped in different packages and may not always arrive at the same time. Orders of $100.00 or less are subject to a $10.00 processing fee, excluding sample orders. Color variations and fabric may vary from printed or online catalog. In-stock items are usually shipped within 1-2 business days from receipt of order.

Returns:
Returns will only be accepted within 14 days of receipt of merchandise. Please call Customer Service at 1-800-711-5885 for a Return Authorization Number. No returns will be accepted without a Return Authorization Number. Authorized returns must be received by Ambassador Uniform within 14 days of the authorization issuance. Upon receipt, authorized returns will be issued an Account Credit which must be used within the calendar year and cannot be carried over to the following year. Customer is responsible for all shipping costs. Shipping costs are non-refundable. All returned merchandise is subject to a 20% restocking fee. Only garments which have not been worn, washed, altered, damaged or embroidered may be returned within 14 days of receipt in their original packaging. Tuxedo and formal shirts which have been opened cannot be returned. Custom hemmed or altered garments are not returnable. Embroidered orders are not returnable.

Samples:
Our Sample Program allows you to receive a new item at the catalog price to review for 14 days prior to placing your volume order. Within 14 days of receipt, please contact our Customer Service Department, toll-free 1-800-711-5885 to request a Return Authorization. All returns must be authorized and returned within 14 days of receipt of merchandise.
Upon receipt of the returned item(s), a credit will be issued minus any applicable shipping charges. All prices are subject to change without notice.
We are not responsible for typographical errors.
Embroidery artwork and files remain the property of Ambassador Uniform.
Call for volume discount pricing not listed.

*Ambassador Uniform reserves certain rights to substitute imported products when USA made products are unavailable or for combined shipment purposes.