Frequently Asked Questions

 

What does Ambassador Uniform offer online?

Ambassador Uniform offers all items from our General and Housekeeping catalogs online. 
Our wide range of sizes, colors and fabrics includes products from the following categories:
 

• Formal Wear     • Casual Attire     • Chef Apparel    • Polo Shirts    • Aprons    • Service Apparel   
• Housekeeping    • Apparel    • Work Uniforms    • Security    • Outerwear                           

**Custom Embroidery is available on most garments**

  

What if I don't see the sizing or colors I need?

 If you don't see the sizing or colors you need, email us at info@ambassadoruniform.com or contact us
at 1-800-711-5885 with your specific requests and requirements and we will happy to assist you.

 

What if an item is unavailable or out of stock?

If any of the items you ordered are unavailable or temporarily out of stock and you do not request a
SHIP COMPLETE on your order, Ambassador Uniform will send a partial shipment.
 

Is there a minimum order?

There are minimums on specific styles. All orders under $100.00 are subject to a $7.00 handling fee.

 

Are there volume discounts?

Call 1-800-711-5885 and ask to speak with a Customer Service Representative from our
Contract Sales Division about quantities that exceed those listed on our website.

 

Can individuals order from Ambassador Uniform?

Ambassador Uniform sells direct to companies where management purchases apparel
for their employees.

 

Will I automatically receive a catalog?

After you place your first order or, register as a customer, and become part of the
Ambassador Uniform
family database, you will automatically receive any new catalogs
Ambassador Uniform
releases. If you never placed an order with us and would like to
receive our catalog we will send it free of charge at your request,
click here to request your free color catalog
.

 

Why do we need your E-mail address?

We need your E-mail address to send your order confirmation. Please note that
Ambassador Uniform
values and respects our customer's privacy.
WE DO NOT SELL OR GIVE OUR CUSTOMERS INFORMATION OUT TO
ANY PARTY.

 

What are my shipping charges?

Shipping charges will be automatically added to your order. Shipping charges are based
on ground shipping including packaging and labeling.

 

What is your return policy?

All returns of stocked items must be within 14 days from receipt of goods. Please refer to our
"Company Policy" page for details and procedures on returns. Custom embroidered,
washed garments, altered or hemmed garments are not returnable. Returns will not be credited
without an authorized RA# issued by a Customer Service Representative.


Are there minimums for embroidery?

We offer a very low quantity minimum of 12 pieces for embroidery orders. The same applies for reorders.

 

Additional questions?

Our customer service representatives will be happy to assist you with any questions.
They are available Monday thru Friday, 9 am to 5:30 pm EST. Please call us at 1-800--711-5885.
Or, you can email any questions to info@ambassadoruniform.com.

Ambassador Uniform is not responsible for typographical errors.